Required Textbooks and Readings:

Friend, M., & Cook, L. (1999). Interactions: Collaboration skills for school professionals (3^nd ed.). NY: Longman.

Schmolling, P., Jr., Youkeles, M., & Burger, W. R. (1997). Human services in contemporary America (4^th ed.). Pacific Grove, CA: Brooks/Cole.

Recommended References:

Aaron, J. E. (1990). The little, brown compact book. NY: Longman.

American Psychological Association (1994). Publication Manual of the American Psychological Association (4^th ed.). Washington, DC: Author.

Evaluation:

Course Grade. The course grading is designed to assess the range of Bloom=s taxonomy of education objectives. Student knowledge, comprehension, and application of the content area will be evaluated by four 25 item, multiple-choice exams given as per the class schedule. Student application, analysis, synthesis, and evaluation of the content area will be evaluated by two 25 point writing assignments. These writing assignments will evolve out of the class organization and activities designed to replicate a community organized to meet the mental health needs of its citizens. Students will make a presentation in class on one of the written assignments worth 25 points. One point per class session will be awarded for attendance and punctuality. Note: There are 28 classes when attendance will be taken. Attendance is worth only 25 points (1 point per class). You may receive up 3 extra credit attendance points if you attend ALL classes.

The course grade will be based on the combined points of the exams, assignments, and attendance

To earn an A, students must accumulate a total of 180 points;

To earn a B, students must accumulate a total of 160 – 179 points;

To earn a C, students must accumulate a total of 140 – 159 points;

To earn a D, students must accumulate a total of 120 – 139 points;

To earn an F, students must accumulate a total of less than or equal to 119 points.

An incomplete (INC) grade for the semester must be arranged with us in writing by May 2, 2000 and must meet the criteria stipulated in the SIUC Undergraduate Catalog for 2000-2001. Students have one calendar year to remove the INC from their transcript. After one year the grade is determined according to work completed.

NOTE: “ An INC is assigned when, for reasons beyond their control, students engaged in passing work are unable to complete all class assignments” (SIUC Undergraduate Catalog, 2000-2001, p. 37).

Exams. Exams will cover the reading material and classroom discussions for the previous quarter of the semester. Not all reading material will be covered in the class discussions, and not all classroom discussion will be contained in the reading assignments. Exams will be postponed one session if severe weather prohibits commuters from attending class. Total points: 100.

Writing Guidelines. Students should consult The Little, Brown Compact Book or the Publication Manual of the American Psychological Association for guidelines on writing style and format. Please use 1.25-inch margins, double space, and 12-point fonts in either Times, Courier, or American Typewriter. Length of the written assignments is not as important as content. Writing assignments will be evaluated according to content and form (see Appendix A). Late Assignments are penalized 10% of the total possible points per day late inclusive of weekends and holidays. NO assignments will be accepted after May 2, 2000.

Professional Interviews. Students will conduct a semi-structured interview (See Appendix B for a suggested format) of one or more professional(s) in the human services field represented by specific classroom group. The interview should explore these professionals= perceptions regarding the match between the mental health needs of the community and the community resources available to meet those needs. This project is worth 25 points.

Group Report. This report is a collaborative group assignment. At a minimum, the report should do three things: a) list the specific objectives of this group as related to the community goal; b) list the specific activities for each objective; and c) discuss how each objective and associated activities relates to and collaborates with the community response. Optimal responses will integrate the group=s professional interviews, course readings, and class discussions. This project is worth 25 points; each member of the group receives the same grade/points.

Class Presentation. Students will present to the class information gathered from professional interviews. The presentations will be evaluated for: professional appearance and demeanor, 5 points; ability to stimulate interest and respond to questions, 5 points; organization and clarity of ideas, 15 points. The total presentation is worth 25 points.

Attendance. One point per session will be awarded for each class session. Roll will be taken or a sign in sheet passed at the beginning of each class. To receive credit for attendance, students must be present for roll or sign-in and attend the full class session. Attendance is especially important as we develop an in-class community. The total attendance is worth 25 for 25 class appearances. See additional attendance points under extra credit.

Extra Credit. Up to 10 extra credit points can be earned through attendance and structured participation: Three (3) points can be obtained via attendance, while an additional 7 points can be earned via students’ audience participation during colleagues class presentations. These 7 points will be judged subjectively on the quality, thoughtfulness, and appropriateness of the written feedback offered to presenters. Less substantive feedback will receive fewer points.

Students with disabilities needing accommodations may want to inform the instructors ASAP.

Course Schedule

Date Topic Assignment

1/18 Introduction to course

1/20 Community Development

1/25 Introduction to human services in Schmolling et el., Chap. 1

1/27 the USA.

2/01 Factors and conditions that tend to affect Schmolling et al., Chap. 2

2/03 mental health needs of human groups.

2/08 Historic and current perspectives on Schmolling et al., Chap 3&4

2/10 human services.

2/15 Exam 1: Schmolling et al., Chapters 1-4

2/17 Political, social, and economic conditions Schmolling et al., Chap. 7

2/22 Development, implementation, and Schmolling et al., Chap. 8&9

2/24 coordination of mental health services

2/29 Human service careers Schmolling et al., Chap. 5&6

3/02

3/07 Exam 2: Schmolling et al., Chapters 5-9

3/09 Introduction to collaboration Friend & Cook, Chap. 1&2

3/14 Spring Break

3/16 Spring Break

3/21 Continued intro to collaboration Friend & Cook, Chap. 3&4

3/23 Interpersonal problem solving activity Friend & Cook, Chap. 5

3/28 Exam 3: Friend & Cook, Chapters 1-5

3/30 Effective interpersonal communication Friend & Cook, Chap. 6

4/04 Using statements and questions effectively Friend & Cook, Chap. 7&8

4/06 Interview day-no class. Conduct interviews

4/11 Introduction to conflict resolution Friend & Cook, Chap. 9&10

4/13 Thomas-Kilmann Conflict Model

Date Topic Assignment

4/18 Advancing technology and mental health Article from mass media

4/20 Interview reports and discussion Your written interview report

is due the same day as your presentation.

4/25 Interview reports and discussion

4/27 Interview reports and discussion

5/02 Interview reports and discussion Group written project due.

5/04 Exam 4: Friend & Cook Chapters 6-10

Appendix A

Protocol for Evaluating Writing Assignments

Criteria Points _

Form 0 1 2 3 4 5

(e.g., margins, headings, title page, references, running head,

font style and size, citations, overall APA style)

Comments:

Use of the English Language 0 1 2 3 4 5

(e.g., grammar, spelling, sentence structure, punctuation)

Comments:

Organization and Clarity 0 1 2 3 4 5

(e.g., visual and content organization, transitional sentences,

clarity of the paper’s theme)

Comments:

Content 0 2 4 6 8 10

(e.g. ability to synthesize and integrate relevant information;

effective use of references; creativity; meeting project

objectives)

Comments:

Total Points __________

General Comments:

Appendix B

Suggested Semi-Structured Interview Format

Interviewee: _______ Date:

Occupation: _______________________________ Time in profession: _____________

Work setting: ___________________ Time in work setting:

Educational and training history: ___________________________________________________

______________________________________________________________________________

1. How well does your community meet the mental health needs of its citizens?

2. Which community group has the greatest need for improved human service?

3. What resources does the community need to develop to better meet the needs of community groups?

4. How do you envision the community working to develop its current services?

5. Who or which agency provides community leadership in human services planning and coordination?

6. What percent of your professional time would you estimate involves interdisciplinary communication and collaboration with other professionals around the mental health needs of the community?

7. What is the most gratifying thing you have encountered in your job that relates to community communication and collaboration?

8. What is the most frustrating thing you have encountered in your job that relates to community communication and collaboration?

9. What potential community crisis do you fear the most?

10. How has your community and/or your profession prepared itself to meet such a crisis?

11. What crisis prevention and management preparation is still needed?

12. What advice would you give someone considering a human services profession regarding problem solving, collaboration skills, crisis prevention and management, or any other aspect of human services work?

13. Add your question(s) here.

Criteria Points _

Form 0 1 2 3 4 5

Use of the English Language 0 1 2 3 4 5

Organization and Clarity 0 1 2 3 4 5

Content 0 2 4 6 8 10

Interviewee: ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­_______________________________ Date: ________________________

Work setting: ­­­­­­­­­_______________________________ Time in work setting: ____________

Interviewee: _______ Date:

Work setting: ___________________ Time in work setting: